About the role
Join our team as a Collection Officer in Kolkata, where you will oversee the management of unsecured loan collections. This role involves handling high-risk portfolios, driving recovery efforts, conducting audits, and leading field collection teams to ensure optimal performance.
The ideal candidate will have 2–5 years of experience in unsecured loan collections, demonstrating strong leadership skills and a solid understanding of legal frameworks related to loan recovery. You should be adept at managing challenging accounts and possess a strategic mindset.
If you are an energetic professional with a proven track record in loan recovery operations, we encourage you to apply for this role. Your expertise will play a crucial part in enhancing our collection strategies and achieving company goals.
What you'll do
- Drive unsecured loan collections in Kolkata, West Bengal, including infinite bucket accounts, by setting daily and monthly recovery targets.
- Ensure timely daily deposits and handle top delinquent cases.
- Conduct regular audits and legal recoveries, ensuring compliance with organizational and regulatory guidelines.
- Submit accurate daily, weekly, and monthly collection reports to higher authorities.
- Manage and guide the collection team and external agencies to improve recovery efficiency.
- Ensure effective use of the RMS mobile application for tracking and reporting.
What you'll need
- Experience: 2–5 years in unsecured loan collections in Kolkata, with expertise in handling infinite bucket accounts.
- Strong leadership and team management skills.
- Good knowledge of legal processes related to loan recovery.
- Analytical mindset with problem-solving abilities.
- Proficient in collection tools, auditing, and budgeting.
- Strong communication and negotiation skills.
Skills
Interested in this role?
It takes about two minutes. Free to apply — Occupee never asks candidates for money.
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