About the role
As a Collection Officer in Madurai, you will oversee the collection of unsecured loans, ensuring efficient recovery processes. Your role involves managing high-risk portfolios and conducting field audits, as well as leading collection teams to achieve targets.
The ideal candidate should possess strong leadership skills and a solid understanding of legal aspects related to loan recovery. A minimum of 2-5 years of experience in unsecured loan collections is required, particularly with infinite bucket accounts.
If you have a strategic mindset and a track record of success in collections, we encourage you to apply for this position to join our team in Madurai.
What you'll do
- Drive unsecured loan collections in Madurai, Tamil Nadu, including infinite bucket accounts, by setting daily and monthly recovery targets.
- Ensure timely daily deposits and handle top delinquent cases.
- Conduct regular audits and legal recoveries, ensuring compliance with organizational and regulatory guidelines.
- Submit accurate daily, weekly, and monthly collection reports to higher authorities.
- Manage and guide the collection team and external agencies to improve recovery efficiency.
- Ensure effective use of the RMS mobile application for tracking and reporting.
What you'll need
- Experience: 2–5 years in unsecured loan collections in Madurai, with expertise in handling infinite bucket accounts.
- Strong leadership and team management skills.
- Good knowledge of legal processes related to loan recovery.
- Analytical mindset with problem-solving abilities.
- Proficient in collection tools, auditing, and budgeting.
- Strong communication and negotiation skills.
Skills
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