About the role
As a Technical Support Executive, you will assist customers with troubleshooting and resolving technical issues related to our services. This internship is perfect for fresh graduates interested in technology and customer service. You will learn how to provide effective solutions while developing valuable communication skills.
You will be trained on various technical aspects and customer service protocols, gaining hands-on experience in a supportive environment. If you have a passion for technology and helping others, this role is a great starting point for your career.
What you'll do
- Assist customers in resolving technical issues
- Provide clear and concise information
- Document customer interactions
- Follow up on customer feedback
What you'll need
- Recent graduate or undergrad in any field
- Basic computer skills
- Good communication skills
Skills
Customer service
Basic IT skills
Problem-solving
Good to have
Knowledge of facilities management software
Experience in customer-facing roles
Benefits
- Hands-on experience
- Opportunity for permanent role
- Flexible working hours
Interested in this role?
It takes about two minutes. Free to apply — Occupee never asks candidates for money.
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Questions about this job
Is this position suitable for freshers?
Yes, we welcome freshers who are eager to learn.
What are the working hours for this internship?
Typically, working hours are flexible, depending on project needs.
Do I need to be familiar with technical concepts?
Basic knowledge of computers is preferred but not required.
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